24 November 2009 0 Comments

Experiencing Creative Reaction, Pt II

John Cleese gave an excellent presentation at the Creativity Worldforum in Belgium and excerpts of it are embedded here.

Cleese’s background as a scientist has allowed him to observe his own creative process and present some ground rules for creativity.

It’s encouraging to find that he is in 100% agreement with that we’ve been presenting here at Creative Reaction for the past three years. He speaks of the dangers of interruptions. He also speaks of creating the proper environment for creativity; creating boundaries in space (separation from distractions) and boundaries in time (setting a start time and a time to finish). Without these conditions, creative reaction will be inhibited.

Most importantly, for managers of creatives Cleese offers two profound insights. The first is “to know how good you are at something requires the same skills as it does to be good at that thing.” And the converse is true as well. ”If you are absolutely hopeless at something, you lack the exactly the skills you need to know that you are absolutely hopeless at it.”

In other words, we are all blind to any lack of expertise we may have. There’s no point in bluffing. Those who truly excel can call  you out.

The second insight describes a pandemic issue in many advertising agencies.

“If the people in charge are very egotistical, then they want to take credit for everything that happens and they want to feel that they are in control of everything that happens and that means consciously or unconsciously they will discourage creativity in other people.” I’ve seen this first-hand. The impact this makes on creative output as well as morale is devastating. (In fact, it explains some of the career choices I’ve made.)

Humility, a willingness to learn, and giving others credit are not only valuable lifelong skills, they are also the basis for collaboration and learning together as a team. Without them, everyone is working against everyone else. Managers beware!

Be sure to watch John Cleese’s presentation.

9 September 2009 0 Comments

Communication Tools and Levels of Interruption

Chris Brogan has a great post in which he asks, ”Have you ever stopped to consider how various communication tools impact the person receiving the communication? Have you ever thought about the various friction and interruption costs of various products?” He suggests determining:

  1. How important your message is.
  2. How quickly you need a response.
  3. How willing you are to interrupt the other person.

Every workplace needs to train its employees to ask such questions and establish guidelines. And if possible, allow times for employees to go off-line and actually get some work done.

Based on the number of comments, the article seems to have struck a nerve. Check it out.