Creative Reaction

This recent Fast Company interview with Gartner (IT) researcher Tom Austin articulates something that I’ve been preaching for years - IT is a business tool that should enhance human interaction and collaboration. Favorite Quote (italics mine): “There’s a recognition that if you relax some controls — not all — you’re probably going to get more creative behavior out of the individuals than if everything is locked down. The organization gets far more flexible as well.” WARNING: This article contains cringe-inducing buzzwords.