Creative Reaction

A study referenced at Freelance UK highlights the downside of e-mail.

“Not only is a deluge of mail stressing out workers, by constantly having to answer senders’ requests, but repeatedly checking for new messages is dragging down productivity levels.”

The recommendations are very simple and easy to implement, provided that managers are on board. (Italics mine)

“They recommended that e-mail senders at work should never press their colleagues, especially those they oversee, to respond to their emails as they would to a phone call.

Recipients should not constantly monitor their emails “since this will negatively affect all other work activities”, and should instead set aside dedicated email reading times to catch up on their messages.”